I give up. After all our Kenmore Refrigerator Problems I decided to get rid of it. We have had a number of issues with the condenser freezing up. I have had Sears out to “fix” it more times than I care to count. They never could get it right. I was always given the run around when I asked them to replace it. So, now this mess is all coming to an end. I am done with all this crap. In addition to the times Sears has come out to “fix” the problems, I myself have fixed the issues no less than – twenty times. However, this weekend was the last straw.
The Kenmore Refrigerator Problems have been plaguing us for about 3-4 years now. Basically, what happens is this… The temperature in the refrigerator section starts to increase. When I check the freezer I can see it is holding the temperature, but the fridge isn’t. I then have to take the back panel off the of the freezer section, bust out the hairdryer and melt the massive block of ice. The ice block prevents the fan from pulling air up into the refrigerator section. Thereby stalling the cooling, which just starts degrading minute by minute.
I think the issues have to do with faulty seals and/or the defroster. The worst part of the deal is that Sears does not think the issue is bad enough to warrant them to replace the whole refrigerator. Since Christmas 2009, I had to de-ice the freezer condenser coils no less than 5 times. That in my opinion is complete and total BS… So much BS, that even though I still had some warranty left on it. I’m giving up thinking it can be rectified by Sears. I am throwing in the towel. Sears 1 Me 0.
As of tomorrow I will have no more Kenmore Refrigerator Problems… I bought a new refrigerator from Samsung. I didn’t want to go through the same crap with Sears, so this time I gave my $3000 purchase to another company. I’ll report back with my findings on the new refrigerator. Hopefully, we don’t have to throw any more food away, and or ever have to de-ice the fridge again. Less than 24hrs to go before we are rid of all the Kenmore Refrigerator Problems. Just to be safe, we have coolers and ice on standby. 😉
Matt is a Systems Development Director for a multinational franchise. Matt has lived and worked in Hawaii, Chicago, South Florida and currently resides outside of Atlanta. He enjoys his hobbies including Technology, Gadgets/EDC, Fountain Pens, Wetshaving, Clocks, Antiques & Coffee. He even roasts his own coffee weekly.